> ## Documentation Index
> Fetch the complete documentation index at: https://fillout.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Reduce form abandonment

> Remind respondents who exit your form without submitting to come back with Fillout's Conversion Kit. Also, receive alerts when a respondent doesn't complete your form.

## What is form abandonment

**Form abandonment** occurs when respondents start filling out a form but exit before reaching the last page. When respondents abandon forms, it indicates a lost opportunity for capturing valuable leads or completing transactions. Addressing your [page drop-off rate](https://www.fillout.com/help/analytics#check-page-drop-off-rates) is crucial for improving overall conversion rates, enhancing customer satisfaction, and maximizing business outcomes.

## Send a reminder email

<Steps>
  <Step title="Open form settings">
    Click <Icon icon="gear-complex" /> in the upper right area followed by `Conversion kit` on the left side.

    <img src="https://mintcdn.com/fillout-005a867b/8xPSE_gltIWkl-pC/images/image.png?fit=max&auto=format&n=8xPSE_gltIWkl-pC&q=85&s=7dbcd6fa7b9a41bd1cbd1163d7f11065" alt="image.png" title="image.png" style={{ width:"41%" }} width="1780" height="440" data-path="images/image.png" />
  </Step>

  <Step title="Choose a workflow template">
    Pick your preferred template. In this example, we'll send an email if a form has been abandoned.

    <img src="https://mintcdn.com/fillout-005a867b/935jmvBMaiLcjtt0/images/Screenshot2025-10-28at6.50.15PM.png?fit=max&auto=format&n=935jmvBMaiLcjtt0&q=85&s=9dd0fadd4904dc0710fdea865ad39701" alt="Screenshot 2025-10-28 at 6.50.15 PM.png" title="Screenshot 2025-10-28 at 6.50.15 PM.png" style={{ width:"78%" }} width="1876" height="796" data-path="images/Screenshot2025-10-28at6.50.15PM.png" />
  </Step>

  <Step title="Edit the trigger">
    The default time frame for a message to be sent is 30 minutes after the form is abandoned. `Edit` to change the time frame.

    <img src="https://mintcdn.com/fillout-005a867b/yefRDTRdDy202Hph/images/conversion-kit/image-9.png?fit=max&auto=format&n=yefRDTRdDy202Hph&q=85&s=996ed7e2c620763807ada13a4ec7b4ae" alt="Form abandonment" style={{ width:"52%" }} width="841" height="852" data-path="images/conversion-kit/image-9.png" />
  </Step>

  <Step title="Format your email">
    `Edit` the contents of your email. You can also add attachments, copy colleagues, and more under **Advanced**. More info [here](https://www.fillout.com/help/custom-emails).

    <Warning>
      You must have at least one email field in your form to use this feature.
    </Warning>

    Click `Email` on top to format the style of your message. Check [this section](https://www.fillout.com/help/custom-emails#style-your-email) to learn more.

    <img src="https://mintcdn.com/fillout-005a867b/yefRDTRdDy202Hph/images/conversion-kit/image-10.png?fit=max&auto=format&n=yefRDTRdDy202Hph&q=85&s=eb57ceee6b9e988729096872d868d8e6" alt="Form abandonment" width="1808" height="1281" data-path="images/conversion-kit/image-10.png" />
  </Step>

  <Step title="Publish and share">
    `Test` your workflow through the upper right corner, then click `Publish` when you're good with it. Respondents will now receive a link to their [partial submission](/partial-submissions), allowing them to continue their submission on any device.

    To [edit this workflow](https://www.fillout.com/help/workflows#edit-an-existing-workflow), go to `Integrate` from the top menu.
  </Step>
</Steps>

### Send via Slack message

`Edit` Slack action to connect your Fillout account to your Slack workspace.

<img src="https://mintcdn.com/fillout-005a867b/yefRDTRdDy202Hph/images/conversion-kit/image-11.png?fit=max&auto=format&n=yefRDTRdDy202Hph&q=85&s=a776cb56ddeabe20a02a670516b011af" alt="Form abandonment" style={{ width:"55%" }} width="797" height="860" data-path="images/conversion-kit/image-11.png" />

Select a **channel**. This will automatically send a response summary in a formatted message. You can also opt to [customize the message](https://www.fillout.com/help/slack#send-a-custom-message-to-slack).

## Receive notifications when a respondent abandons your form

Toggle the `Self-email` notifications switch. The email linked to your Fillout account serves as the default receiving address. This can be changed by clicking **x** and entering a different email.

<img src="https://mintcdn.com/fillout-005a867b/yefRDTRdDy202Hph/images/conversion-kit/image-12.png?fit=max&auto=format&n=yefRDTRdDy202Hph&q=85&s=9d16aef2bfcc2b57130198093e44f565" alt="Form abandonment" style={{ width:"60%" }} width="908" height="426" data-path="images/conversion-kit/image-12.png" />

You can also add more receiving addresses as you see fit.

## Related articles

<CardGroup cols={3}>
  <Card title="Conversion Kit" icon="chart-user" iconType="regular" color="#FFC738" href="/conversion-kit-workflows">
    Enrich and validate emails, route leads, and more.
  </Card>

  <Card title="Partial submissions" icon="circle-half-stroke" iconType="solid" color="#FFC738" href="/partial-submissions">
    Auto-save progress so respondents can resume later.
  </Card>

  <Card title="Lead enrichment" icon="circle-up" iconType="regular" color="#FFC738" href="/lead-enrichment">
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