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What is Salesforce

Salesforce is a cloud-based platform that provides customer relationship management (CRM) software solutions to help businesses manage and analyze customer interactions and improve sales and marketing efforts.

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Video tutorial

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How it works

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1. Connect your form to Salesforce

+ Make a Fillout or open an existing form. Navigate to Integrate page and look for Salesforce.

Click Connect to Salesforce to sign in with your Salesforce account. Then, choose an object where you would like to store responses to.

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2. Map your form fields

Under Mappings, match the Salesforce fields on the left with the corresponding questions in your Fillout form using the dropdowns on the right.

Alternatively, you may choose to create a blank page, and drag and drop Salesforce fields in the left sidebar to your form.

Good to know: These fields are automatically mapped to their corresponding columns on Salesforce.

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3. Publish and share

That’s it! Click Publish in the upper right corner and share your link. Form responses will now automatically populate inside your Salesforce database.

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Connect to a salesforce sandbox

After selecting Salesforce in the Integrate page, tick the Connect to a sandbox organization checkbox. Then, click Connect to Salesforce.

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IPs to whitelist

If your Salesforce organization restricts IP addresses for 3rd party app connections, you’ll want to whitelist the following IPs:

35.160.120.126
44.233.151.27
34.211.200.85

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Updating records from a form

You can create a form that pre-fills with Salesforce data and updates an existing record when submitted:

Update existing Salesforce records with a form

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