Connect your form to Zendesk
Create new tickets associated with new leads/contacts from a Fillout form, directly in Zendesk.
What Zendesk is
Zendesk is a customer service software company that provides a cloud-based customer support platform. This platform enables businesses to manage customer interactions across phone, chat, email, social media, and any other channel you can imagine, all in one place.
How it works
1. Link your Fillout form to Zendesk
Open the form you want to Integrate with Zendesk. Then, enter your Zendesk subdomain.
More details on how to find your subdomain here.
2. Map your form fields
Match the fields in your Fillout form to the corresponding fields in Intercom for the new message. Make sure to include the contact’s email, name, subject, and the ticket description.
3. Publish and share
Once everything is set, click Finish setup on the upper right corner. New form submissions will now create tickets directly in your Zendesk!
Remember to click Publish after making any further changes to the integration.
Specify a condition
You can run your integration only when a specific condition is met. Check out this guide.