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Overview

The Analytics section displays various metrics about your form, like completion rate, number of submissions, total views per page, and more. You can also see how many completed submissions your forms are receiving per day.

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How to view analytics

Open a form and navigate to the Results page. Click Analytics.
  • Unique Visitors - number of individual respondents who viewed your form, each counted only once no matter how many times they visit
  • Started - number of times your form was started but left incomplete
  • Finished - number of times your form has been fully completed
  • Completion rate - number of finished submissions divided by number of unique visitors
Analytics
The chart above shows the total of number submissions on any given day since you first published the form.

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Check page drop-off rates

Page drop-off rates help you determine if and where respondents are abandoning your forms. In the example below, Staff has the highest number of drop-offs. Drop-off percentage is is the ratio of page views to total page submissions.
Analytics
Note: Viewing page drop-off information is available on the Business plan and above. Learn more here.
To view results per respondent, check out this help article.
Tip: Double check form pages with high drop-off rates. To improve your conversion rates, make sure that questions are worded clearly, and that you’re not asking for too much information on a single page.

Summary

Get a comprehensive overview of form responses and visualize them as charts.

Partial submissions

Automatically save respondents’ progress so they can resume later.

Reduce form abandonment

Remind respondents who exit early to finish the form.