Send emails to respondents
Send customized emails and notifications to users who respond to your forms. Pipe previous answers and style the contents of your email.
Sending emails to respondents is available on the pro, business, and enterprise plans. You can, however, receive submission notifications on all plans, including the free plan.
Enable respondent notifications
First, open the form you want to add notifications for.
1. Head to the Settings tab
Click on Notifications in the left-hand side bar.
2. Click on Respondent notifications
Switch from your notifications to the “Respondent notifications” tab, and enable sending custom emails to users who respond to your form.
3. Pick which field to send an email to
Typically, you will select an “Email” field in your form.
Format your email
You can change the look/style of your email text, as well as pipe answers from your form into the email.
To style text, simply highlight the text in question and choose from one of the formatting options:
To pipe answers from your form, click the blue plus button and insert any answers:
Note: you can also insert pipe answers into the Subject of your email!
You can use calculations to insert dynamic text into your emails. For example, you could include a different message depending on the responses provided in the form.
Customize the email sender name
You can customize the name of the email sender, which usually defaults to “Notifications”.
For example, you can change the name of the sender to “Your company name”, as below:
Send the email multiple recipients
You can also send your email to multiple recipients at once, by clicking
+ Add another under the Send email to section.
You can select an email field from your form, or even select an email from other sources like integrations or hidden fields.