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Overview

Your organization’s file storage shows under Billing & usage in Settings. It counts the files stored in Zite: database attachments, app uploads, and PDFs generated by Zite apps. Files uploaded to a Fillout form don’t count toward it.

See how much storage you use

  1. Click your organization name in the upper left corner, then Settings.
  2. Click Billing & usage.
  3. Under Usage, find Storage. File storage shows how much you use out of your allowance.
The Storage section of Billing and usage, showing File storage used out of the allowance
Your allowance depends on your Zite plan:

Start tracking file uploads

Organizations created before 29 October 2026 see Start tracking file uploads instead of a number the first time. Click it to count the files you already store. Counting your files… shows while it runs. It can take a few minutes, and you can leave the page in the meantime. Organizations created after that are tracked from the start.
File storage with the Start tracking file uploads button

What counts toward storage

When a form saves its responses to a Zite database, each uploaded file is copied into the database, so the record keeps working even if the submission is deleted. Records saved before 29 October 2026 still link to the form’s file instead. PDFs generated by Fillout forms aren’t stored. They’re rebuilt from your document template each time their link is opened.

When form uploads are deleted

A file uploaded to a form is deleted automatically when its submission is deleted, or when the form is emptied from the Trash. Moving a form to the Trash doesn’t delete its files.

Files in Zite workspaces

Organization admins can find, preview, and delete the files stored in each Zite workspace from its Files page in the workspace sidebar. It lists files uploaded to the workspace’s database and apps, not form uploads. A file a record still uses can’t be deleted there. To permanently delete a file from a Zite database, see Delete uploaded files in the Zite Help Centre.

File uploads

Collect files of any type and set size limits.

Delete submissions

Remove form submissions and their file uploads.

Billing and payments

Manage your plan, payment details, and invoices.